In this episode of the Level: Asian podcast, it’s a family affair, as we’re joined by the brains behind ‘Gong Grocer’ - Sydney’s premiere Asian supermarket!
Brian and Vivian Nguyen, along with their mother Linh, get candid about the rollercoaster of building a business empire with loved ones. We learn about the lineage of grocers in their family, the dos and don'ts for working with relatives and how the generational and cultural differences between them helped shape brand culture.
The Nguyen family also shed light on how they mended their relationship to foster open, honest and healthy child-parent bonds, the importance of setting ego aside to understand those closest to you and the responsibility of passing heritage forward.
Enjoy the episode!
00:00 - Intro
04:23 - Roles at Gong Grocer
07:17 - The Evolution of Gong Grocer
09:50 - Brian's Career Shift and Linh's Different Parenting Approach
16:44 - Challenges in Family Business
29:14 - Blending Old Wisdom with New Approaches
35:21 - Preserving Culture Across Generations
38:25 - Does Family Business Strengthen Relationships?
45:05 - Resolving Family Conflicts
47:37 - Unspoken Words: From Parent to Business Partner
53:25 - Memorable Moments in Business
59:12 - Valuable Advice for Parent-Child Dynamics
01:01:34 - Outro
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